[flamesabers]

Was so excited but now I'm gutted :'(

The initial consulation at Centros Unico earlier in the week went great. The girl there was lovely and we talked for almost an hour about what I wanted done. She did a test patch and I paid for 8 sessions up front. The first one was today.

But the girl there this time (don't know where the other one was) told me straight off the bat that I would have to pay for ANOTHER 8 sessions on top of the ones I already paid for because they considered face and neck seperate areas :'( This was never explained to begin with. If it was I would have been happy paying the full amount but out of principle I asked for a refund.

This is the second failure so far and going to have to look for another place again. It's like my presents were taken away on Christmas morning.

I'm sorry to hear things didn't work out for you.

The laser place I went to was a small business. The lady who lasered my face and chest owned and operated the business. As far as I know, she was the only employee. I found her to be very flexible with scheduling hours and payments for laser treatments. After getting several treatments of facial hair, I decided to prepay for lasering my chest in order to get a discount. In the end I didn't use all of my prepaids for my chest, so she offered to either refund the remaining balance or she could apply the balance to more facial treatments. I went with the latter option.

While it's understandable I think that the neck and face are considered separate areas (if I'm not mistaken, the face itself is divided up into several different sections), I think it's totally bogus none of this was explained to you during your initial consultation.

If you're still looking for a place, maybe you would be better off looking for a smaller firm that is more client-orientated?